Job Details

Baker / Fryer

As a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions:

• Customer Service: Provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques to meet customer needs and build department sales
• Production: Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance Uses production tools to plan baking / frying Applies proper baking / frying techniques for each item, according to visual training aids (VTAs) Plans for / breaks out proper amount of baked goods daily Ensures quality control of all products before sending to sales floor Ensures baked / fried product reaches the showcase and tables at prescribed times
• Food Service: Prepares, packages, and merchandises fresh product effectively Slices, packages, labels, and rotates products Records production and shrink to aid in production planning
• Food Safety: Cleans / sanitizes display cases; maintains production area according to SOPs Complies with H-E-B food safety and sanitation standards Complies with department / Store operating procedures Operates / maintains all equipment properly

Qualifications & Key Requirements:

• Age Requirement: 18+
• Work Experience: 1+ years of experience - Required Bakery experience
• Knowledge/Skills/Abilities: Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required Strong customer service skills - Required Communication and interpersonal skills - Required Reading and writing skills - Required Planning and organizing skills - Required
• Education: HS Diploma or GED or equivalent - Required
• Licenses/Certifications: Completion of Company Orientation - upon hire - Required Food Safety - upon hire - Required Sanitation Training - upon hire - Required
• Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 50 lbs Demonstrate the ability to manage in excess of 50 lbs