Job Details

Security Receptionist

We are seeking a professional, customer-focused, and detail-oriented Security Receptionist to serve as the first point of contact for employees, visitors, contractors, and clients at a corporate facility in Dallas, TX.

This position combines front desk reception responsibilities with security-related administrative duties. The Security Receptionist will be responsible for greeting visitors, managing access procedures, maintaining visitor records, answering phones, providing administrative support, and ensuring a professional and secure environment at all times.

The ideal candidate is polished, organized, technology-savvy, and capable of handling multiple responsibilities while delivering exceptional customer service.

Essential Duties and Responsibilities

Reception & Visitor Management

• Serve as the primary point of contact for all visitors, guests, clients, and employees.
• Greet visitors in a professional, friendly, and courteous manner.
• Manage visitor sign-in and sign-out procedures.
• Issue visitor badges and maintain visitor logs.
• Verify visitor information and follow site access procedures.
• Provide directions and assistance to guests and employees as needed.

Administrative Support

• Answer, screen, and direct incoming phone calls professionally and efficiently.
• Monitor and manage shared email inboxes as assigned.
• Maintain accurate records, logs, and documentation.
• Assist with data entry, filing, scheduling, and administrative projects.
• Support site leadership with routine administrative tasks.
• Maintain organization of reception and front desk areas.

Security Support

• Support access control and visitor management procedures.
• Maintain accurate visitor and contractor records.
• Report unusual activity, security concerns, or operational issues to management.
• Follow site policies, procedures, and security protocols.
• Maintain confidentiality regarding company and visitor information.

Customer Service

• Deliver exceptional customer service to all visitors and employees.
• Respond to inquiries professionally and efficiently.
• Resolve routine issues independently while escalating concerns when appropriate.
• Represent the company positively through professional interactions and appearance.

Minimum Qualifications

• Must be 21 years of age or older.
• Valid Driver's License required.
• High School Diploma or GED required.
• Minimum of 1 year of receptionist, customer service, administrative, or front desk experience preferred.
• Strong verbal and written communication skills.
• Excellent customer service skills.
• Ability to maintain professionalism in a corporate environment.
• Strong organizational and multitasking abilities.
• Ability to work independently and manage multiple priorities.

Technical Skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Microsoft Teams
• Windows Operating Systems
• Email and calendar management
• Data entry and recordkeeping systems
• Standard office equipment and technologies

Physical Requirements

• Ability to remain seated or standing for extended periods.
• Ability to use computer systems and office equipment throughout the shift.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to assist visitors and move throughout the facility as needed.

What We're Looking For

• Professional appearance and demeanor
• Strong customer service focus
• Exceptional attention to detail
• Excellent organizational skills
• Ability to multitask in a fast-paced environment
• Strong communication and interpersonal skills
• Reliability, dependability, and professionalism
• Confidence working with visitors, employees, and executives

Why Join Us?

• Monday through Friday schedule
• Competitive pay at $25.00 per hour
• Professional corporate environment
• Opportunity to support a high-profile facility
• Career growth and development opportunities