Job Details

job summary:

You are motivated and committed to excellence; your positive demeanor and "can do" work ethic drives results.

Embracing change with a willingness to learn and support multiple tasks including client facing call support as developed in the role.

You work as a phenomenal teammate in driving standard methodologies to meet individual timeliness requirements.

You exhibit strong organizational skills and attention to detail to complete assigned project tasks timely with high quality.

Prioritize multiple concurrent objectives, projects, tasks, and can make effective judgments on their prioritization and time allocation.

Experience interacting with external clients and internal business partners.

Seek to ensure your written communication is understood, avoid technical jargon, and your tone is appropriate to the audience.

Presenting identified irregularities in task outputs to the appropriate parties.

A strong professional reputation of building credibility and trust with diverse stockholders to support high profile related project tasks with vitality.

Flexible to work under the direction of management in a collaborative setting and or independently.

Relish challenges as opportunities to learn and address ambiguity with resourcefulness.

Self-starter, self-managed, results-oriented, and motivated with the ability to work independently to deliver results.

location: Westlake, Texas

job type: Contract

salary: $35 - 36 per hour

work hours: 8am to 5pm

education: Bachelors



responsibilities:

• Experience in implementations, or operations a plus!
• Proven interpersonal and project management skills.
• An ability to work under the direction of management in a team environment and independently.
• Technical and business social skills, with the ability to explain complicated scenarios.

qualifications:

Assisting clients with professionalism while following measurable business goals, establishing rapport, and showing appreciation, making them feel valued via phone or email.

Effectively using internal resources (e.g., computer systems, online resources, and business partner relationships) to arrive at the right solution.

Demonstrating excellent customer service skills with perseverance to resolve issues and processing transactions accurately.

Taking initiative for acquiring the expertise and knowledge to optimally resolve customer issues.

Adding your voice and ideas to our Quality Improvement Process.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.