Southeastern Freight Lines - - Responsibilities: Respond to calls or contact customers regarding shipment status, billing questions, CODs, driver collect, tracing, problems, or rating information; Call and schedule delivery appointments and assist drivers with pick-up or delivery problems; Calculate hours worked and Linehaul miles; compile driver hours of service and complete driver log summaries; Assist with generating manifests and closing loads; enter closed, dispatched, and arrived loads into the computer; Provide clerical support to Service Center Account Managers and Senior Account Executives; follow up with customers and maintain sales appointment schedules/leads