Job Details

Job Description Job Description Home Health Scheduler (Experience Required)Full-Time • On-Site (Jacksonville, FL)A critical, high-visibility role in a growing, respected home health agency.About UsAt Choice Matters Home Healthcare , we've proudly served Jacksonville and the surrounding areas for over 16 years. As a locally owned, Medicare-certified home health agency, we're known for delivering high-quality, patient-centered care, and for treating our team members like family.We're seeking an experienced Home Health Scheduler with true mastery of Medicare episode management. Someone who can think ahead, anticipate needs, and take ownership of the scheduling process from start to finish. This is a high-visibility position that plays a pivotal role in our daily operations and directly impacts the quality of care we provide.Why You'll Love Working With UsCompetitive pay based on experienceSupportive, collaborative work cultureStable, well-established agency with 16+ years in businessOpportunities for career growth and leadership developmentComprehensive training and ongoing mentorshipModern office environment and efficient EMR system (WellSky/Kinnser)What You'll DoManage and maintain all patient and staff schedules with precision, ensuring full compliance with Plan of Care frequencies and Medicare guidelinesProactively coordinate with clinicians, patients, and families to prevent visit lapses and maintain continuity of careInitiate and track authorizations, monitor expirations, and renew as necessaryCollaborate closely with the Director of Nursing and Intake/Admissions on utilization review and LUPA preventionTroubleshoot scheduling challenges with strategic thinking and problem-solvingCommunicate clearly and consistently with clinicians, patients, and leadershipCross-train in Intake/Admissions and Human Resources to provide operational support as neededMaintain organized, compliant, and timely documentationWhat We're Looking ForAbsolute proficiency in Medicare home health episode scheduling — from intake through recertification (required)Minimum 1 year experience in a Medicare-certified home health agency (required)Strong understanding of frequencies, authorizations, and utilization managementProficiency with WellSky/Kinnser EMR (preferred)Excellent communication, time management, and multitasking skillsA proactive, solution-oriented mindset — a thinker , not just a doerAbility to thrive in a fast-paced, high-accountability environmentHigh school diploma or equivalent (required)Join UsIf you're ready to take ownership of a key role in a respected home health agency, where your expertise truly matters, we'd love to meet you.Apply today and bring your scheduling mastery to a company that feels like home.