Job Details

A company is looking for a Customer Support Specialist (After Hours) who is bilingual.Key ResponsibilitiesProvide exceptional customer service and support to internal and external customers through various communication channelsPerform administrative functions within core systems and maintain professional relationships with customers and co-workersManage time effectively to meet productivity levels and comply with company policies and proceduresRequired QualificationsHigh school diploma required; college degree preferredAt least one year of experience in a customer service role, preferably in a contact center environmentBilingual in English and Spanish with proficiency in speaking, reading, and writingAbility to adapt to change and work effectively under pressureStrong organizational skills and a passion for providing exceptional customer service