Job Details

A company is looking for a Customer Experience Strategist to drive digital experience strategies for B2B and B2C brands.Key ResponsibilitiesLead client discovery, usability testing, and translate findings into actionable strategiesDefine personalization and SEO strategies to enhance digital experiences and drive measurable outcomesManage stakeholder relationships and present strategic recommendations to senior clientsRequired Qualifications6+ years of experience in digital experience strategy, preferably in an agency or consultancy environmentExperience in designing personalization strategies and conducting technical SEO auditsWorking knowledge of DXP tools like Adobe Experience Manager and OptimizelyStrong capabilities in UX design and producing relevant artifacts such as journey maps and usability findingsAbility to manage multiple projects in fast-paced environments