Job Details

AI Project Management Consultant - Remote

Summary

The AI Process Transformation Consultant partners with Education & Workforce Solutions leadership, business managers, and operational teams to identify, evaluate, and enable practical applications of artificial intelligence to improve operational efficiency, reduce repetitive administrative work, and improve access to tools that will enhance education delivery.

This role focuses on leveraging Generative AI technologies, Large Language Models (LLMs), and the Microsoft AI ecosystemincluding Microsoft Copilot and the Power Platformto streamline workflows, improve knowledge management, and automate operational processes where appropriate.

The consultant will analyze current workflows, identify opportunities where AI can enhance productivity, and design practical solutions that integrate with existing Microsoft 365 tools and enterprise systems. While the role may prototype or demonstrate AI-enabled solutions, the primary focus is on AI opportunity discovery, workflow transformation, and operational enablement rather than full-scale software development.

The consultant will serve as a strategic advisor and hands-on facilitator to help teams adopt AI responsibly and effectively in their day-to-day operations.

Key Responsibilities

AI Opportunity Discovery & Operational Assessment (35%)

• Evaluate existing operational workflows, administrative processes, and knowledge management practices to identify opportunities where AI and automation can improve efficiency.
• Conduct process discovery sessions with internal stakeholders to understand repetitive manual tasks and operational bottlenecks.
• Identify high-impact opportunities for AI-assisted workflows using Generative AI and automation tools.
• Develop a prioritized roadmap of AI use cases aligned with business goals and operational efficiency.
• Identify enablement opportunities for our field teams to better utilize AI tools to better facilitate customer interaction and education delivery.
• Assess where existing tools (Copilot, Power Platform, automation tools) may already support improved workflows.

• Identify and recommend practical use cases for Microsoft Copilot across Outlook, Teams, Word, Excel, PowerPoint, SharePoint.
• Evaluate opportunities to combine AI capabilities with Microsoft Power Platform tools including:
  
  • Power Automate
  • Power Apps
  • Power BI
  
  
• Design AI-assisted automation concepts that reduce manual reporting, document creation, communications, and administrative tasks.
• Recommend integration approaches for AI-assisted knowledge retrieval, document summarization, and workflow support.
• Provide guidance on responsible and secure use of AI within the Microsoft ecosystem.

• Develop conceptual prototypes or demonstrations that illustrate how AI tools could improve specific operational workflows.
• Design prompt frameworks and best practices for effective use of LLM-based tools.
• Identify opportunities where automation and AI could work together to improve operational processes.
• Collaborate with technical teams where deeper implementation support is required.

• Facilitate workshops to help teams understand how AI tools can enhance their daily work.
• Develop practical AI playbooks and use-case libraries tailored to the organization's operational workflows.
• Provide guidance on effective prompt engineering and AI productivity techniques.
• Support internal teams in developing sustainable AI adoption practices.

• Reduction in time spent on repetitive manual or administrative tasks.
• Increased use and effectiveness of Microsoft Copilot and AI-enabled productivity tools.
• Identification and prioritization of high-impact AI use cases across operational workflows.
• Deployment of AI-assisted workflows or automation concepts that improve productivity.
• Increased organizational AI literacy and confidence in using AI tools responsibly.

• Bachelor's degree in Computer Science, Data Science, Information Systems, Business Technology, or related discipline preferred.
• Demonstrated experience with Generative AI technologies and Large Language Models (LLMs).
• Strong working knowledge of Microsoft Copilot and Microsoft 365 AI capabilities.
• Experience leveraging Microsoft Power Platform tools including Power Automate, Power Apps, and Power BI for workflow automation and operational improvement.
• Experience conducting operational process analysis and digital transformation initiatives.
• Familiarity with prompt engineering, AI-assisted productivity workflows, and enterprise AI governance considerations.
• Ability to translate complex technical capabilities into practical business solutions.
• Experience with enterprise data and analytics platforms such as SAP, Qlik, and Snowflake is preferred.

• AI Strategy & Innovation Demonstrates the ability to identify where emerging AI capabilities can meaningfully improve operational workflows and productivity.
• Analytical Thinking Uses structured problem-solving to analyze operational processes and identify opportunities for automation, simplification, and AI enablement.
• Communication Communicates complex AI concepts clearly to both technical and non-technical stakeholders and facilitates effective AI adoption discussions.
• Innovation & Continuous Improvement Helps teams rethink existing workflows and adopt AI-enabled approaches to work while ensuring responsible and sustainable implementation.
• Collaboration Works effectively across business, operational, and technical teams to design and implement practical AI-enabled improvements.