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Customer Service Rep - Work From Home

  2026-04-20     Spade Recruiting     all cities,AK  
Description:

About the RoleThis opportunity is centered around helping individuals understand benefit programs designed to provide additional financial protection for working families. These programs are made available to members of large organizations, unions, and associations throughout North America and internationally.For more than 60 years, the organization behind these programs has focused on delivering long-term and supplemental benefits that help individuals maintain coverage even after changing jobs or retiring. Today, the network serves tens of thousands of unions and associations , providing access to millions of members.What the Role InvolvesIndividuals in this position work directly with members who request information about available benefit programs. Responsibilities typically include:Speaking with clients by phone to provide information and answer questionsContacting members who have requested appointments or additional detailsScheduling and conducting virtual presentations explaining available optionsAssisting clients with applications and necessary documentationUsing computer systems to organize client records and follow-upsEnsuring accuracy and quality when handling forms and informationParticipating in ongoing training and development opportunitiesWhat We're Looking ForThe ideal candidate is someone who enjoys working with people and has strong communication abilities. Successful individuals in this role often demonstrate:Clear and confident verbal communicationA positive, professional attitudeStrong interpersonal and relationship-building skillsThe ability to work effectively with both individuals and teamsCustomer service or sales experience (helpful but not required)The ability to collaborate with team members and leadershipLegal authorization to work in the United States or CanadaWhat You Can ExpectComprehensive benefits packageFully remote work environmentFlexible scheduling optionsWeekly earnings with additional performance bonusesOpportunities to qualify for annual company travel events to destinations such as tropical resorts and major cities#J-18808-Ljbffr


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