Job Details

General Information

Name

Bilingual Customer care Specialist

Employment Type

Temporary

Position level

Per Diem

Virtual/Remote?

No

Labor Category

Contact Center

Date

16-Apr-2026

City

Morristown

State

Tennessee

Country

United States

Ref #

9247855219

Description & Requirements

Description

Job Title: Customer Service Representative (Bilingual: English/Spanish Required)

Location: Remote
Pay: 16.00/hr
Temp to hire

About Our Company:
Assurant is committed to delivering exceptional service and support to our clients. We believe in creating a positive and inclusive workplace where every team member can thrive.

Role Overview:
We are seeking a dedicated and professional Customer Service Representative who is fully bilingual in English and Spanish. The ideal candidate will provide outstanding support to our diverse customer base, ensuring clear communication and high satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in both English and Spanish
• Resolve issues efficiently and professionally
• Document all interactions and maintain accurate records
• Support our team with additional tasks as needed

Qualifications:

• Must be fluent in both English and Spanish (spoken and written)
• Previous customer service experience preferred
• Strong communication and interpersonal skills
• Comfortable working with technology and learning new systems
• Ability to work independently and as part of a team

Benefits:

• Competitive salary
• Comprehensive training
• Opportunities for advancement
• Inclusive and supportive work environment

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.