Job Details

A company is looking for a Manager, Crisis Services.Key ResponsibilitiesLead and manage a team of Clinical Supervisors for crisis line operationsMonitor performance trends and prepare operational performance reportsCollaborate with cross-functional teams to optimize tools and support service deliveryRequired QualificationsBachelor's degree in behavioral health, healthcare administration, or related field3+ years of supervisory experience in a contact center or behavioral health settingExperience managing performance in high-volume, multi-channel environmentsBackground in mental health crisis services preferredFluency in English required; bilingual proficiency is a plus