Job Details

General Manager

Lead and manage hotel operations to maximize profits and achieve the highest level of guest satisfaction.

Area General Manager - Regional Director of Operations Vice President of Operations

Leadership

• Lead, inspire, and mentor a diverse team, cultivating a culture of collaboration, innovation, and accountability.
• Set clear expectations and provide the guidance necessary to achieve exceptional performance.

Guest Experience

• Ensure the highest level of guest satisfaction by overseeing the implementation of service standards, personalized experiences, and swift resolution of any issues.
• Continuously seek opportunities to enhance guest interactions and exceed expectations.

Financial Performance

• Develop and execute strategies to maximize revenue, optimize expenses, and achieve budgetary goals.
• Monitor financial performance through regular analysis and implement corrective actions as needed.

Operational Excellence

• Maintain a seamless and efficient operation by overseeing all aspects of the hotel, including front office, housekeeping, and maintenance.
• Implement best practices to uphold quality and safety standards.

Employee Development

• Foster a culture of continuous learning and professional development, empowering team members to excel in their roles and advance within the organization.

Associate or Bachelor's Degree in Business, Hospitality or a related field.

Previous hotel management experience required.

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Quarterly Bonuses and Incentives

Employee Assistance and Wellness Program

Educational/Professional Development

Technology Reimbursements

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, using fingers and hands, kneeling, or crouching.

Occasional travel required.

People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It