Job Details

Your Impact at Lowe's

As a Customer Service Associate, your exceptional customer service skills and genuine care for people will help customers feel at ease while shopping at Lowe's. This is a fantastic opportunity for those looking to actively engage with customers and assist them in overcoming their home improvement challenges.

How We Support You

At Lowe's, whether you're seeking a part-time position or a place to establish a long-term career, we are committed to supporting your professional goals. Benefit from competitive pay, flexible schedules, and a range of additional perks such as:

• Top-tier health insurance options to prioritize your well-being.
• A tuition assistance program to explore educational opportunities.
• A company-matching 401(k) and optional Employee Stock Purchase Program to invest in your future.
• A 10% Associate Discount to save on purchases.
• The opportunity to learn new trade skills with our Track to the Trades program.

Visit our website for more information about our benefits and eligibility.

Your Day at Lowe's

As a Customer Service Associate, you will welcome customers, assist them in finding the right products and services for their home improvement needs, and ensure their shopping experience is seamless. Your daily tasks will include listening to customers, answering questions, assisting in merchandise handling, and maintaining organized product displays.

Your responsibilities will vary depending on the department you work in, which may include Appliances, Cabinets, Flooring, Live Nursery, and more.

Key Responsibilities

• Welcome customers and provide friendly and professional service.
• Assist customers in locating and handling merchandise.
• Restock shelves to maintain inventory levels.
• Accurately process orders and deliveries.
• Cross-train in other store areas to enhance customer service.
• Prepare merchandise according to customer needs, such as mixing paint or cutting lumber.
• Guide customers through their shopping or checkout experience.
• Complete other assigned duties as necessary.

Minimum Qualifications

• 6 months of experience using a computer for data input and retrieval.
• 6 months of experience with retail technology, including smartphones and tablets.
• Basic skills in reading, writing, and arithmetic.
• Ability to perform various physical tasks, including standing for extended periods.
• Capable of lifting 25 lbs. unassisted or more with appropriate assistance.

Preferred Qualifications

• 6 months of experience in retail and/or customer service.
• Fluency in a second language is a plus.
• Certification in a trade related to your department (e.g., plumbing or electrical).

Lowe's encourages bilingual, military, and veteran applicants to apply and join our team.

Travel Requirements

This role typically does not require travel, though occasional travel for training or meetings may be necessary.

Working Conditions

Working conditions may involve exposure to various environmental factors, including outdoor elements. You may encounter extreme temperatures, humidity, and noise. Lifting guidelines must be followed to ensure safety, with help from powered equipment as needed.

About Lowe's

Lowe's Companies, Inc. is a FORTUNE® 100 company dedicated to home improvement. Serving approximately 16 million customers weekly, we employ around 300,000 associates across our stores. We actively support our communities by promoting skilled labor development, affordable housing, and providing disaster relief. For more information, please visit our website.

Lowe's is an equal opportunity employer and administers all employment practices without discrimination based on any protected category.