Job Details

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide The opportunity below is with one of our clients, a leading global medical technology company. This organization provides a wide range of diagnostic imaging and laboratory diagnostics, as well as advanced therapies and digital health services. Its solutions span prevention and early detection through diagnosis, treatment, and follow-up care, empowering healthcare providers worldwide.

Job Title: CSML Inventory Specialist

Location: Cary, NC, 27511

Duration: 12 Months

Job Type: Temporary Assignment

Work Type: Remote

Shift: Monday-Friday, 8:00 AM-5:00 PM

Job Description:

• This position will be responsible for managing consignment, trunk stock and tool inventory for CX Field organization.
• This position will assist the Field with their spare part and tool & test inventories and provide reporting and analysis as it pertains to inventory management.
• This position will also be responsible for preparing and performing physical inventory activities annually as per accounting guidelines.
• Key interactions for this position would be with Customer Administration, Memphis Returns, Regional Service Managers, Customer Service Engineers, CSML, 3rd party Logistics provider (DHL), Finance, calibration provider (SIMCO), the Customer Care Center, and the Tool Center staff.

• For all CSEs and other partners, this position provides inventory support services over the phone and online.

• Resolution of service report errors
• Reversals for incorrect billings
• Serial number error escalations as related to the installed base

• Resolve return processing errors/issues
• Proactively identify areas of improvement with end goal of reduced errors
• Research and follow-up with CSML for missing parts in Memphis

• - Coordinate and schedule with Field Management
• - Execute physical inventory activities with Field in a timely manner
• - Reconciliation of inventory between SAP, CSE, and Calibration with minimal variance
• - Work closely with and follow-up with CSEs and Management for escalations and material recounts
• - Follow-up with any transactions that were in error for CSE during physical inventory count

• PO posting errors
• Tool order failures
• Reports and analysis as needed

• Support current platform and assist with SAP integration transition.
• This successful candidate will hold an Associate's Degree; BS in Supply Chain Logistics is preferred
• This position is remote; however, the candidate must reside in the greater Raleigh-Durham (RDU) area

• SAP, Microsoft Office
• 5-8 years of successful experience in area of responsibility and successful demonstration of key responsibilities and knowledge as presented above.
• Ability to multi-task in a fast-paced environment
• Decision making abilities

• Problem-solving (inventory issues, workflow challenges).
• Detail-oriented (to meet standards for accounting processes audits).
• Self-motivated and productive in remote environment.
• Flexibility/adaptability (workflow changes daily).

• Material logistics background (ideal: 5-8 years, but 1-2 years considered).
• SAP familiarity (Client's-modified platform).
• Excel skills (basic lookups).

• Strong organizational skills and ability to handle varied tasks daily.