Job Details

East Texas Regional Operations Manager

East Texas regional Operations Manager works closely with the Operations Director/COO, other Operations Directors and other individuals within the RANT management structure, to provide high quality operational leadership, client relations and project management for RANT's East Texas Radiologist.

Essential Functions:

Perform tasks associated with the management of professional radiology services:

• Work closely with the IT department regarding technology needs serving as the primary liaison with health systems and facilities for IT integrations and operational initiatives
• Works with IT/Analytics, leadership, and staff to maintain department performance metrics
• Supervises and participates in departmental data mining and metric validation
• Assist in the interview, selection and training of new employees within the Operations Division
• Assist with regional physician scheduling ensuring appropriate staffing
• Assist with physician payroll, quarterly equalizations and bonus distribution for East Texas shareholders (during transitional period)
• Set the example for providing fiscal responsibility in the use of the organization's resources
• Serve as Operations department point of contact for regional RANT internal/external request for information and assistance. This includes the provision of as-requested analytics evaluations as required by client facilities or executive administration
• Performance of staff development and reviews, as assigned
• Leads Operations projects and initiatives as assigned by the COO or senior administration
• Assist with the oversight of the daily administrative tasks associated with the RA non-radiologist clinical staff and administrative within their region
• Sets the example for establishing a team atmosphere by listening to and valuing the opinions and ideas of others, sharing knowledge and helping others to accomplish goals
• Develops and maintains expert level knowledge and skills in technical and professional areas
• Protect sensitive and confidential information reporting suspected security and/or privacy incidents following established organizational procedures
• Manage specific customer service complaints; investigate and resolve
• Assist revenue cycle to perform charge capture audits and resolve billing issues
• Assist physician recruiter with prospective physician interviews and introductions
• Regular and timely attendance required

Support group, department and company goals:

• Support of Quality and Performance Improvement tasks as required for the proper function of corporate Operations, in conjunction with the corporate Quality Director
• Organize and attend client facility meetings with RANT stakeholders
• Provide assistance to RANT departments and physicians as needed
• Communicate with COO, Operations Team and other RANT management staff any concerns or issues with East Texas facilities or physicians
• Assists with compliance with state and federal regulations and business practices
• Completes assigned projects timely and with professional quality work
• Organize business meetings for East Texas Radiologists and provide minutes for meetings