Job Details

Completes duties of primary department desk and serves as backup to a portion of other department desk responsibilities. Complete adjustment requests. Work un-posted and NSF items reports, including mid-day and end-of-day balancing for this process. Process charge-back items (ACH and check). Assists with contacting customers holding a dormant account(s) and the annual account escheatment to the state of deposit accounts, including safe deposit boxes. Completes charging off accounts, including payments made to charge-off accounts. Review, approve and complete stop payments requests. Review and process stop payment journal (day-2). Review and approve refund requests to customer accounts. Complete Verification of Deposits. Complete customer research requests. Process death notifications and reclamations. Reconcile various bank GL accounts. Process various reports, including daily, weekly and monthly. Complete monthly IOLTA Reporting to state. Manages daily and month-end statements and not...Deposit, Clerk, Account, Service, Retail, Banking