Job Details

BASIC PURPOSE
The Staffing Coordinator provides the highest caliber of customer service to our field staff and to our client facilities.
ESSENTIAL FUNCTIONS
Provide first level support to both field staff and facility customers
Operate efficiently and effectively with a sense of urgency to carry out tasks on an individual basis and in a team setting
Partner with clients to determine staffing requirements
Offer assignments at client facilities to qualified field staff
Manage all staffing activities between field staff and clients by calling, emailing, and utilizing other staffing platforms and tools
Manage open orders and fill open shifts with qualified field staff
Communicate all updates in a timely manner to both field staff and facility customers
Remain aware of discrepancies in staffing schedule and report patterns to the managers and local office as necessary
Develop and foster excellent relationships between clients and field personnel.
Ensure field staff and/or client concerns are resolved in a timely manner; uphold our Company's reputation by demonstrating standards of excellence.
Perform all other duties as assigned by management.
Must have the ability to perform the essential functions of the job with or without reasonable accommodation.
must work the following schedules:
Monday-Thursday: 1:30 PM - 11:00 PM PSTMonday-Thursday: 10:45 PM - 8:30 AM PSTFriday: 12:30 PM - 10:00 PM PST and Saturday-Sunday: 9:00 AM - 10:00 PM PSTFriday-Saturday: 9:30 PM - 10:00 AM PST and Sunday: 9:30 PM - 8:30 AM
QUALIFICATIONS
1-2 years' experience, preferable in the staffing industry
Must have strong computer and analytical skills, proficient with Microsoft Outlook. Database and/or automated program experience a plus
Previous healthcare and/or call center experience preferred
Bilingual (Spanish, Arabic and Mandarin) preferred
Education: High school diploma or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.