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Job Details

Guest Services Rep

  2025-11-17     Ardent Health Services     Tyler,TX  
Description:

Overview
Join our team as a day shift, full-time, Guest Services Rep in Tyler, TX.
Why Join Us?
Thrive in a People-First Environment and Make Healthcare Better
* Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
* People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
* Make Healthcare Better: We use advanced technology to support our team and enhance patient care.
Get to Know Your Team:
* UT Health Tyler, the flagship hospital of the system, has 502 licensed beds specializing in advanced acute care medicine. Our hospital includes a 24-hour ER with Level 1 trauma center, a comprehensive stroke center, more than 500 physicians and a full complement of subspecialty groups.
Responsibilities
* The Patient/Visitor Screener will provide hospital access screening with excellent customer service skills.
* Responsible for screening employees, visitors, patients and vendors who enter the facility. Hospital Access Screener will ask screening questions and accurately obtain temperatures.
* This individual will provide appropriate PPE.
* May be responsible for the safe
* transport of patients via wheelchair.
Qualifications
Job Requirements:
* High school diploma or equivalent.
* One year of customer service experience.


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