Job Details

Customer Service. Perform Southside Bank's customer service standards with each customer interaction. Consistently perform with accuracy and efficiency to build customer confidence and trust. Provides enthusiastic, professional, and courteous service to Southside Bank customers and employees. Meets or exceeds all operational and sales goals determined by retail management to include balancing, and attendance and others as applicable. Complete customer thank you calls and follow up of problem resolution as directed by management. Know the products and services offered by the Bank with the ability to recall and explain key benefits to the customer. Recognize each customer transaction as a cross-sell opportunity. Identify and respond to the needs of new and potential customer by listening and clarifying their needs. Direct customers as needed to other Southside departments. Maintain the security and confidentiality of all sensitive Bank information. Accurately communicate account informat...Teller, Customer Service, Banking, Transaction